Returns & Exchanges

We want you to love your Kipling gear, but if you are not completely satisfied, you can return your unused items within 30 days of purchase for a full refund. Our hassle-free process ensures you can shop with confidence across our entire collection of bags and accessories.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, and include the printed return slip inside the box.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label from our portal, then secure it firmly to the outside of your package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is fully processed.